<Chapter 1 General Provisions>
Article 1 (Purpose)
These Terms and Conditions are intended to regulate the rights, obligations, and other necessary matters of the Company and its members in relation to the use of games and various services provided by Lumia Games Co., Ltd. (hereinafter referred to as the “Company”).
Article 2 (Definition of Terms)
① The definitions of terms used in these Terms and Conditions are as follows: 1. “Member” means a person who agrees to these Terms and Conditions, enters into a contract for use of game services, etc. with the Company, and acquires the right to use all game services, etc. provided by the Company. 2. “Platform” means various programs and services provided to allow downloading or installing content through devices such as PCs, mobile phones, tablets, portable game consoles, console game consoles, and VR. 3 “Game services, etc.” means games and various services related thereto that the Company provides to its members through the Platform. 4. “Content” means all paid or free content (characters, game money, items, etc.) digitally produced by the Company in relation to the provision of game services, etc. 5. “Lumia Games ID” or “Account” refers to a combination of letters, special characters, numbers, etc. selected by the member and approved by the company for the purpose of member identification and use of game services, etc., or a login account for other social services previously used by the member. 6. “Guest ID” refers to an account temporarily granted without identification procedures for the member through a simplified application process provided by the company. 7. “Account Information” refers to all information regarding the account or Lumia Games ID, such as the member’s account, password, name, personal information provided by the member to the company, device information, game usage information (character information, items, level, etc.), and payment information for usage fees. 8. “Game ID” refers to a combination of letters, special characters, numbers, etc. separately created by the member and approved by the company for use only in specific game services, etc., in conjunction with the Lumia Games ID or account. 9. “Password” means a combination of letters, special characters, numbers, etc. that a member selects and manages secretly to use his/her account, control access to the account, and protect his/her information and rights. 10. “Post” means information consisting of letters, documents, pictures, voices, videos, or a combination thereof posted by a member when using game services, etc. 11. “Membership withdrawal” means that a member terminates the game service, etc. usage agreement with the company. ② The definitions of terms used in these Terms and Conditions shall be governed by the relevant laws, guidelines, and operating policies, except for those stipulated in Paragraph 1. Anything not stipulated in the relevant laws and operating policies shall be governed by general practices.
Article 3 (Provision of Company Information, etc.)
The Company shall display the following items on its website (https://gta7890.mycafe24.com/, hereinafter referred to as “Website”) or in game services, etc. so that members can easily see them. However, Nos. 4, 5, and 6 may be viewed by members through the connection screen.
1. Name of company and representative
2. Business registration number
3. Mail order business report number
4. Personal information processing policy
5. Terms of service
6. Information related to probability items that must be displayed in accordance with the 「Act on the Promotion of the Game Industry」 and other related laws
Article 4 (Effectiveness, application, and changes to terms and conditions)
① The company shall notify members of the contents of these terms and conditions by posting them on the website operated by the company or providing a connection screen so that members can be aware of them. ② Members who agree to these terms and conditions and sign up for membership shall be subject to the terms and conditions they have agreed to from the time they agree to them, and in the event of changes to the terms and conditions, they shall be subject to the changed terms and conditions from the time the changes take effect. Agreeing to these terms and conditions means agreeing to visit the website regularly to check for changes to the terms and conditions. ③ The company may change these terms and conditions if it deems necessary. In the event of a change in the terms and conditions, the company shall announce the changed terms and the effective date online through the homepage or the game service screen 7 days prior to the effective date. However, in the event that the terms and conditions are changed in a way that is disadvantageous to the user, the company shall notify the user 30 days prior to the effective date using the same method as in the main text or by sending an email to the member’s registered email address. The changed terms and conditions shall take effect from the effective date of the announcement or announcement.
④ Users have the right to reject the changed terms and conditions. Users who object to the change in these terms and conditions may discontinue using the service and withdraw their membership. If the user continues to use the service after the effective date of the changed terms and conditions, the user shall be deemed to have agreed to the changed terms and conditions. If the user uses the service after the effective date, the user shall be deemed to have agreed to the revised terms and conditions. Article 5 (Rules other than Terms and Conditions)
Matters not specified in these Terms and Conditions and the interpretation of these Terms and Conditions shall be governed by the individual service terms and conditions, guidelines, operating policies, and other relevant laws and regulations such as the Act on Consumer Protection in Electronic Commerce, etc., the Act on Regulation of Terms and Conditions, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., the Content Industry Promotion Act, and the Personal Information Protection Act.
Article 6 (Operating Policy)
① The Company may establish separate policies or guidelines (hereinafter referred to as “Operating Policy”) for matters necessary to apply these Terms and Conditions and matters specifically delegated in these Terms and Conditions to protect the rights and interests of members and maintain order within the service. By agreeing to these Terms and Conditions, members shall be subject to the individual operating policies of each game service and other additional services. ② The Company shall notify members of the contents of the operating policy by posting them on the homepage or the game service screen or providing a link screen so that members can be aware of them. ③ In the case of revisions to the operating policy that have the same effect as a significant change to the rights or obligations of members or a change to the terms and conditions, the procedure of Article 4, Paragraph 3 shall be followed. However, if the revision of the operating policy falls under any of the following items or does not have the same effect as a change to the terms and conditions, the company shall apply the revised operating policy after giving advance notice in the method of Paragraph 2 of this Article.
1. In the case of revising matters specifically delegated in the terms and conditions 2. In the case of revising matters unrelated to the rights and obligations of members 3. In the case of revising the contents of the operating policy that are not fundamentally different from those stipulated in the terms and conditions and within the scope that members can predict
<Chapter 2 Personal Information Management>
Article 7 (Protection and Use of Personal Information)
① The company shall endeavor to protect the personal information of members in accordance with the relevant laws and regulations. The protection and use of members’ personal information shall be governed by the relevant laws and regulations and the personal information processing policy separately announced by the company.
② The company shall not use personal information for purposes other than those notified in advance, and shall immediately destroy it in a way that makes it irreversible upon achieving the purpose. ③ The company's personal information processing policy does not apply to third-party services linked from the website or individual game service websites. ④ Depending on the member's choice or the characteristics of the service, the member's self-introduction information such as the nickname, character photo, and status information entered by the member may be disclosed to other members. ⑤ Members must faithfully manage their personal information in order to use game services, etc., and must change it if there are changes to their personal information. The member is responsible for any damages resulting from delays or omissions in changing the member's personal information. The company is not responsible for any personal information leaked due to the member's fault.
<Chapter 3 Conclusion of Game Service, etc. Use Agreement>
Article 8 (Application for Use and Method)
① Anyone who wishes to use game services, etc. provided by the company must agree to the contents of these terms and conditions and apply for membership (hereinafter referred to as "Application for Use") according to the procedures provided on the company's website, each game service, or the initial screen of each platform. ② Anyone who wishes to become a member must provide all information requested by the company when applying for use. However, the information required by the company may vary depending on the platform that the member wishes to use. ③ Those who wish to become members must enter their real information in accordance with relevant laws and regulations when applying for use in accordance with Paragraph 1, or consent to the company collecting the information registered on the platform. If the real name or identification information is entered falsely or another person’s name is impersonated, the member’s rights under these Terms and Conditions cannot be claimed, and the company may cancel or terminate the service agreement without refunding the service fee. ④ Once the service agreement between the company and the member is established, the company will perform all management tasks for the member through the account, and the member may use the game service, etc. in accordance with relevant laws, these Terms and Conditions, and the operating policy. ⑤ The company may differentiate the scope and time of the game service provided according to the information provided by the member when applying for use. The company may request additional information from the member if necessary to provide the optional service as mentioned above or adjust the scope of the service being provided. ⑥ If a minor (under 19 years of age, excluding those who have reached 19 years of age as of January 1 of the year in which they reach 19 years of age as defined in Article 2 of the Youth Protection Act) applies for use, the Company may request the consent of a legal representative. ⑦ If a member uses a service provided by the Company in cooperation with a third party, consent to separate service terms and conditions provided by the Company or the third party may be required. Matters regarding the content of the relevant service, rights and obligations between the Company, the third party, and the member shall be governed by the separate terms and conditions, operating policies, etc. provided by the Company or the third party for the relevant service.
Article 9 (Approval and Restrictions on Application for Use)
① In principle, the Company approves the application for use by a person who wishes to become a member if the person applies for use by accurately entering actual information, unless there is a reasonable cause. However, in any of the following cases, the company may not approve the application for use, or may cancel the approval at a later date. 1. If you apply for use in violation of Article 8 or Article 11, Paragraph 1 of these Terms and Conditions 2. If you do not obtain the consent of a legal representative pursuant to Article 8, Paragraph 6 of these Terms and Conditions or if it cannot be confirmed that you have obtained consent 3. If you are a member whose re-registration is restricted pursuant to Article 25, Paragraph 4 of these Terms and Conditions 4. If you attempt to re-register within 1 month after withdrawing your membership 5. If you use game services, etc. in a country or region where the company does not provide game services or if you use game services, etc. through abnormal or roundabout methods 6. If you apply for use for the purpose of committing an act prohibited by related laws such as the 「Act on the Promotion of the Game Industry」, 「Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.」 7. If you exceed the possession limit of Lumia Games ID and game ID available for each platform provided by the company or the possession limit of all IDs 8. If you attempt to use game services, etc. for illegal purposes or for profit 9. If you apply for re-registration after withdrawal during a temporary suspension measure for investigation of violations of the terms and conditions and operating policy Case
10. In case of other reasons similar to each of the above items, where approval is judged to be inappropriate ② In case of any of the following items, the company may withhold approval until the reason is resolved.
1. In case of insufficient space in the company's facilities or technical difficulties 2. In case of a person wishing to become a member has not applied for use in accordance with the form or procedure provided by the company 3. In case of a person wishing to become a member has not completed the necessary procedures for application for use in accordance with relevant laws 4. In case of other reasons similar to each of the above items, where approval for application for use is difficult
<Chapter 4 Obligations of Contracting Parties>
Article 10 (Obligations of the Company)
① The company shall comply with relevant laws and shall faithfully exercise the rights and fulfill the obligations stipulated in these Terms and Conditions in good faith. ② The company shall have a security system in place to protect personal information (including credit information) so that members can safely use the service, and shall disclose and comply with the personal information processing policy. ③ Except in cases stipulated in relevant laws, these Terms and Conditions, and the Personal Information Processing Policy, the Company shall not disclose or provide the member's personal information to a third party.
④ When the Company experiences a service interruption due to equipment failure, data loss or damage, etc., the Company shall make every effort to repair or restore the service without delay, unless there are unavoidable reasons such as natural disasters, emergencies, or failures or defects that cannot be resolved with current technology.
⑤ The Company shall endeavor to immediately process opinions or complaints raised by members if it deems them justified. However, if immediate processing is difficult, the Company may notify the member of the reason for the delay and the processing schedule by phone number or e-mail address provided by the member.
Article 11 (Member's Obligations)
① When using game services provided by the Company, members shall not perform any of the following acts or acts intended for or intended to perform any of the following acts. 1. Using information other than your real name or another person's information when applying for use or changing member information, or entering false information 2. Stealing or illegally using another member's account, game ID, and password 3. Disposing (transferring, selling, etc.) game service data (ID, character, item, game money, etc.) for a fee through game services not provided by the company or abnormal methods, or exchanging it with data from other game services, or using it as an object of rights (provision of collateral, rental, etc.) 4. Copying, distributing, or commercially using game services provided by the company or information obtained by using them without the company's prior approval 5. Using the company's game services, etc. to deceive others and cause financial gain to oneself or a third party 6. Defaming another person's reputation or causing financial damage to another person 7. Using payment methods such as credit cards, mobile phones, and bank accounts without the consent or approval of the owner to pay fees or usage fees 8. Infringing on the company's intellectual property rights or the intellectual property rights, portrait rights, etc. of a third party 9. Using the company's approval Collecting, storing, distributing or posting personal information of other members without permission 10. Exploiting bugs in my program, such as game services 11. Intentionally interfering with the operation of the company's game services, etc., or sending information that may interfere with the stable operation thereof, or advertising information against the explicit refusal of other members to receive it 12. Impersonating another member or falsely stating a relationship with another member 13. Exchanging or posting obscene or vulgar information, or linking to obscene websites, or posting unauthorized advertisements, promotional materials, etc. 14. Using game services, etc. in a gambling or other unhealthy manner 15. Using game services, etc. for purposes other than their original purpose, such as profit, sales, advertising, promotion, political activities, or electioneering, without the consent of the company 16. Sending words, sounds, texts, images or videos that cause shame, disgust or fear to other members 17. Modifying existing information posted on game services, etc. without permission 18. Using information whose use, etc. is prohibited by relevant laws, or Acts of using, transmitting, posting, or distributing information or materials containing viruses, source codes, etc. designed to disrupt or destroy the normal operation of the company's computer software, hardware, or telecommunications equipment 19. Acts of changing game services, etc., adding or inserting other programs into game services, etc., hacking or reverse engineering the company's server, leaking or modifying the company's program source code or data, establishing or operating a server separate from the company, or arbitrarily changing or stealing a portion of the company's website without separate authorization from the company 20. Acts of posting articles or sending emails by impersonating or falsely claiming to be an employee or operator of the company or stealing the name of another member 21. Acts of inducing or advertising the acts in items 1 through 20 above 22. Other acts that violate relevant laws or are equivalent to each item above and are against good customs or social norms ② Members are fully responsible for any economic losses and legal actions that occur due to violation of each item of paragraph 1 above or in connection therewith, and the company is not responsible for any of these. In addition, if the Company suffers damages due to the member's actions as above, the member is obligated to compensate the Company for all damages. ③ Members are obligated to regularly check and comply with the provisions of these Terms and Conditions, the operating policy, and the notices and notices that the Company has announced or notified in relation to game services, etc. ④ Members are fully responsible for managing their accounts, PCs, mobile devices, etc., and various authentication methods. The Company is not responsible for damages that occur due to the member's poor management of their accounts, PCs, mobile devices, etc., and various authentication methods, or by allowing others to use them. ⑤ Members are obligated to set up and manage security measures such as payment password functions to prevent fraudulent payments on the Company's website and the platform they are using. The Company is not responsible for damages that occur due to the member's negligence in this regard. ⑥ The Company may specify the specific details of the actions in Paragraphs 1 through 5 above or the following items in the operating policy, and members are obligated to comply with them. 1. Restrictions on member account names, character names, guild names, and in-game names that other members can directly set 2. Restrictions on member chat content and methods 3. Restrictions on member bulletin board use and service use methods 4. Restrictions on member play methods within game services 5. Matters that the company deems necessary for the operation of game services, etc., within the scope that does not infringe on other members' essential rights to use game services, etc. 6. Policy on provision of various services other than game services 7. Policy on external platform partnership services
<Chapter 5 Use of game services, etc. and restrictions on use>
Article 12 (Commencement of service use)
① The company shall allow members whose application for use has been approved pursuant to Article 9 to use game services, etc. immediately. However, for some services, the company may commence service from a designated date according to its needs, or, if separate terms and conditions are required, the service may commence after the relevant procedures, including agreement to separate terms and conditions, have been completed. ② In the event that the service cannot be initiated due to business or technical difficulties of the company, the company will post a notice on the website or the relevant website for each game service or notify the member of this. ③ The company will provide the minimum or recommended technical specifications required for using each game service through the website or official community for each game service. Members must check whether the device specifications, quality of wired/wireless communication networks, etc. are suitable for using each game service. Additional program installation may be required for smooth use of the game service. ④ The technical specifications required for using the game service, etc. may change due to environmental changes such as updates and technological advancements, and the company will not be held liable for changes in the technical specifications.
Article 13 (Provision and suspension of services, etc.)
① When the company provides game services, etc. to members, the company may provide other additional services, including the services stipulated in these terms and conditions. ② The company will provide game services, etc. for a set period of time according to the company's business policy. The company will inform the provision time of the game service, etc. on the website or the game's initial screen in an appropriate manner. ③ Notwithstanding Paragraph 2, the company may not provide game services, etc. for a certain period of time in the following cases. 1. When necessary for maintenance, replacement, regular inspection of computer or other information and communication equipment, or modification of game services, etc. 2. Electronic infringement such as hacking, communication accident, abnormal game service usage behavior of members, etc., and unexpected game services
In cases where it is necessary to respond to instability, such as: 3. In cases where the provision of game services, etc. is prohibited by relevant laws and regulations at a specific time or method 4. In cases where normal provision of game services, etc. is impossible due to natural disasters, emergencies, power outages, service facility failures, or surges in service use ④ In the case of Paragraph 3, Item 1, the Company may suspend game services, etc. for a certain period of time in advance. In this case, the Company shall notify the member of such fact at least 24 hours in advance on the homepage or the initial screen of the game service. ⑤ In the case of Paragraph 3, Item 2, the Company may temporarily suspend game services, etc. without prior notice. In such cases, the Company may notify the member of such fact on the homepage or the initial screen of the game service, etc. after the fact. ⑥ The Company shall not be liable for any damages incurred by the member in connection with the use of free game services, etc. provided by the Company. However, damages incurred due to the Company's intentional or gross negligence are excluded. ⑦ In the event that the service is suspended or interrupted for more than 4 hours (cumulative time) continuously per day due to reasons attributable to the Company in relation to the use of paid game services, etc. provided by the Company, the Company will extend the usage time equivalent to 3 times the duration of the service suspension/interruption free of charge for fixed-term paid service accounts only, and in this case, the member cannot claim separate compensation for damages from the Company. If the Company has notified the suspension/interruption of the service in advance due to reasons such as server maintenance, but the duration of the service suspension/interruption exceeds 10 hours, the usage time will be extended free of charge for the amount of time exceeding the duration, and in this case, the member cannot claim separate compensation for damages from the Company. ⑧ In the case of subparagraphs 3 and 4 of paragraph 3, the Company may suspend all game services, etc. due to technical or operational needs, and may suspend the provision of game services, etc. by posting a notice on the website 30 days in advance. In the event that there are unavoidable circumstances that make it impossible to provide prior notice, the Company may provide notice after the fact. ⑨ If it is difficult to continue providing game services due to serious management reasons such as the discontinuation of business due to transfer, division, merger, etc., expiration of contracts for providing game services, etc., or significant deterioration in profits of the game services, etc., the company may discontinue all game services, etc. In this case, the date of discontinuation, reason for discontinuation, compensation conditions, etc. will be notified through the homepage, game service initial screen, or its connection screen at least 30 days prior to the date of discontinuation, and the member will be notified in the manner of Article 33, Paragraph 1. ⑩ If the company terminates game services, etc. in accordance with Paragraph 8 or 9, the member cannot claim compensation for the termination of free game services or paid content with no remaining usage period. ⑪ In the case of Paragraph 8, the company shall set a period of at least 30 days after the service discontinuation and operate a dedicated customer response method such as a dedicated window to carry out the compensation procedures of Paragraph 10 during that period. ⑫ In the case of game services, etc. provided through mobile devices, they will be provided in accordance with the characteristics of the relevant mobile device or mobile carrier. If you change the mobile device or number, or if you are roaming overseas, you may not be able to use all or part of the content provided by the company, and the company is not responsible in this case. ⑬ In the case of game services provided through mobile devices, background work may be performed. In this case, additional charges may be incurred depending on the characteristics of the mobile device or mobile carrier, and the company is not responsible in this regard.
Article 14 (Changes to Services)
① Members may use game services provided by the company in accordance with these terms and conditions, operating policies, and rules established by the company, and the company has comprehensive authority over the production, modification, maintenance, and repair of game services. ② In order to provide smooth game services, the company may change the service according to operational or technical needs, and will notify the relevant information in the game service prior to the change. However, in cases where changes are unavoidable due to bug/error corrections or emergency updates, cases where the changes are not significant, or cases where there are unavoidable circumstances such as server device defects or urgent security issues, the company may notify the changes after the fact.
Article 15 (Provision and Collection of Information, etc.)
① The Company shall display the following information on the homepage link screen or the initial screen of the game service so that members can easily understand it. 1. Game title 2. Usage rating 3. Rating classification number 4. Production date 5. Game production company or distributor report number or registration number 6. Other information deemed necessary by the Company ② The Company may store and preserve all communication content between members within the game service, such as chats, letters, and whispers. The Company may view this information only in any of the following cases, and third parties may view this information only if authorized by law. 1. When necessary for mediating disputes between members, handling complaints, maintaining game order, or improving game services, etc. 2. When necessary for investigating account theft, cash transactions, bug exploitation, in-game fraud, and other deceptive acts, verbal abuse, etc. 3. When necessary for investigating, processing, confirming, or providing relief for other violations of laws or serious violations of the terms and conditions as stipulated in Article 11 of these Terms and Conditions ③ When the Company or a third party accesses a member's chat, letter, whisper, etc. information pursuant to Paragraph 2, the Company shall notify the relevant member of the reason and scope of access. However, in the case of Subparagraphs 2 and 3 of the preceding paragraph, the Company shall notify the individuals whose information was accessed of the reason for access and the portion of the accessed information related to them afterwards. ④ In order to operate the game service smoothly and stably and improve the quality of the game service, the Company may collect and utilize information on the terminal settings and specifications of the member's PC, etc., information on the program being executed, and information on the member's mobile device (settings, specifications, operating system, version, etc.). ⑤ The company may request additional information from members for the purpose of improving game services, etc. and introducing game services for members. Members may accept or reject this request, and if the company makes this request, the company will notify the member that the member may reject the request.
Article 16 (Provision of Advertisements)
① The company may place advertisements within the game service, etc. in relation to the operation of the game service, etc. In addition, advertising information may be sent to members who have agreed to receive it via e-mail, text message service (LMS/SMS), push messages, etc. In this case, members may reject receiving it at any time, and if the member rejects receiving it, the company will not send advertising information. ② Members may be connected to advertisements or services provided by others through banners or links, etc., among the services provided by the company. ③ If a member is connected to an advertisement or service provided by others pursuant to Paragraph 2, the company does not guarantee reliability, stability, etc., as the service provided in that area is not part of the company’s service area, and the company is not responsible for any damages suffered by the member as a result. However, this does not apply if the company intentionally or through gross negligence facilitates the occurrence of damage.
Article 17 (Attribution of Copyright, etc.)
① The copyright and other intellectual property rights for content within the game service, etc. provided by the company are held by the company or the relevant rights holder, and members have the right to use the content within the scope of the method determined by the company in relation to the use of the game service, etc. provided by the company. ② The copyright and other intellectual property rights for posts posted by members within the company's game service, etc. are held by the member. However, the company may move or delete the post without prior notice as needed for management or policy reasons. ③ The member is responsible for any damage caused by the post posted by the member, and the company is not responsible for it. If the company receives a claim for damages, etc. from a third party due to the infringement of another person's rights by the member's post, the member who wrote the post must actively cooperate to indemnify the company, and if the company is not indemnified, the member must assume responsibility for it. ④ Members may not use or allow others to use copyrighted works, etc., of which the copyright or other intellectual property rights belong to the Company or a third party, for profit-making purposes by means of reproduction, transmission, publication, distribution, broadcasting, or other methods without the prior consent of the Company or a third party. ⑤ If the game service usage agreement under these terms and conditions is terminated, the member must immediately delete or return all of the Company's content, including the game client. ⑥ Posts (all materials, including conversations, images, sounds, etc.) posted by members within the game service, etc. may be used in search results, services, or related promotions, and may be partially modified, copied, or edited by the Company to the extent necessary for such use. In this case, the Company must comply with the provisions of the Copyright Act and other intellectual property rights laws, and members may request deletion, exclusion from search results, or non-disclosure of such posts at any time through the customer center or the management function within the game service, etc. ⑦ If a third party raises an objection to a member’s post, etc. due to copyright or other intellectual property rights, and if it is determined that the objection is justified or falls under the prohibited content of Article 11, Paragraph 1, the Company may delete the post or reject the registration itself without prior notice. Matters regarding suspension of posting due to copyright or other intellectual property rights infringement shall be governed by the Copyright Act and related laws and regulations. ⑧ Members whose legal interests have been infringed by information posted on bulletin boards operated by the Company may request the Company to delete the relevant information or post a rebuttal. In this case, the Company shall promptly take necessary measures and notify the applicant. ⑨ This Article shall remain in effect while the Company operates game services, etc., and shall apply even after the member withdraws membership.
Article 18 (Lumia Games Cash)
With regard to Lumia Games Cash for paid use of game services, etc. provided by the Company, the ‘Lumia Games Cash Terms of Use’ separately determined by the Company shall apply.
Article 19 (Points)
① In providing game services, etc., the Company shall Points may be provided as a bonus. Points may be provided by the company for free or for a fee in the form of compensation, rewards, events, prizes, etc. for using certain services. Cancellation or refund of content exchanged using points provided for free is not possible. ② The issue, name, usage method, and method of points may differ depending on the game service, and certain points can only be used through a page operated separately by the company. Details on the use of points are provided on the relevant service provision page. ③ The validity period of points is based on the period specified when the relevant service is provided, and if the period is not specified, the validity period is 3 months. If points are not used within the period specified when points are provided or within the validity period of 3 months, the points may be forfeited. ④ If a member deletes an account, points accumulated in the relevant account may be forfeited. ⑤ The company may terminate the point service for business, technical, or operational reasons, and will provide prior notice of the relevant information through the website, etc. at least 30 days in advance. In this case, points not used by the service termination date notified in advance will be forfeited.
Article 20 (Coupons)
① The company may provide ‘coupons’ for free or for a fee through the homepage or application for each game service. Members may exchange them for corresponding game service items by entering the PIN of the coupon provided. ② Members may purchase coupons through the payment method provided by the company. Depending on the type of coupon, the exchangeable items, price, and expiration date may vary, and the company will provide detailed information so that members can check them. ③ Members may cancel their subscription if they do not use the paid coupon within 7 days of purchasing it. If a member cancels their subscription, the company will immediately retrieve or delete the paid coupon issued to the member. Coupons that have passed the above period or coupons that fall under the cancellation restrictions stipulated in the relevant laws such as the Act on Consumer Protection in E-Commerce, etc. are subject to cancellation restrictions. The company will display the fact that cancellation is restricted for coupons for which cancellation is restricted on a pop-up screen or link screen. ④ If a coupon purchasing member is found to be violating Article 11 of these Terms and Conditions, the Company may not approve the coupon purchase or may cancel the approval in the future and restrict the use of coupons and the Company's game services, etc., and the Company shall not be liable for any liability arising therefrom unless there is intent or gross negligence.
Article 21 (Creator Selection and Sponsorship)
The Company may select creators from among the members using the game service, etc. and provide sponsorship services. Details on creator application and selection, activities and rewards, sanctions, etc. are stipulated separately in the 'Creator Operation Policy', etc. Some sponsorship services use the YouTube API service, and the YouTube service terms and conditions can be checked through the following link (https://www.youtube.com/t/terms).
Article 22 (Messenger Service)
① The Company may provide messenger services such as the Lumia Games plug-in (hereinafter referred to as the "Messenger Service") to members using the game service, etc. In order to use the messenger service, members must install the relevant program. ② Members may not use the messenger service for illegal purposes such as infringing on the rights of others, or as a means of storing or transmitting information such as youth-harmful media or illegal copies. The company shall not be liable for any damages resulting from information sent or received between members through the messenger service.
Article 23 (Test Service)
① Before officially providing game services, etc., the company may select a limited number of members using the game service, etc. to provide a service (hereinafter referred to as “Test Service”) to test the stability of the game service, etc. In this case, separate terms and conditions for the test service may be required, and this shall be in accordance with the instructions provided when applying for the test service. ② During the test service period, the company may take measures such as changing, modifying, adding, or deleting game data in order to stabilize the service and achieve the purpose of the test, and the company shall not be liable for the restoration of such actions. In addition, the company may delete all or part of the game money, characters, etc. acquired by members during the test service period after the test service ends.
Article 24 (Content Service)
① The company may provide paid content including goods and items within the game service (hereinafter collectively referred to as “Items, etc.”) to members. ② The company may provide members with items, etc. that members can use within the game service, either for a fee or for free. The company may determine the usage period and conditions of paid items, etc. to members according to its policy, and will notify members of this by posting it on the service usage guide or payment screen of each item, etc. paid content. The policies regarding the usage period of paid items, etc. that are not separately notified are as follows. 1. Items, etc. may be used within 1 year from the date of purchase, and items, etc. that have not been used within 1 year may expire. Package items, etc. are considered to have started to be used when the package is opened. 2. Items, etc. that have started to be used, etc. that have a separate usage period specified, etc. may only be used during the specified period. 3. Items, etc. that have started to be used, such as paid items with a usage period indicated as “permanent” or paid items, etc. that do not have a usage period indicated (hereinafter referred to as “indefinite items, etc.”), may be used from the time of start to be used while the game service continues. 4. If the usage period expires or the game service is terminated, or if the member violates the current laws and regulations or is intentionally or grossly negligently suspended or restricted from using the game service or the game service usage agreement is terminated in accordance with Article 25, the member may lose the right to use items, etc. If a member using the game service provided through a mobile device purchases items, etc. using the network service within the game application, additional fees may be incurred, which the member shall bear. 5. The company may change the functions of existing items, etc. or make them unusable depending on changes in game content, balance maintenance, item policies, etc. In this case, if the use of paid items, etc. whose usage period has not expired becomes unusable, compensation will be provided with other paid items (or points) equivalent to the remaining usage period of the paid items, etc. ③ If the content, such as an item, held by a member has both paid and free attributes and the member has used some of it, the paid content will be deducted first, followed by the free content. If the paid content held by the member only has paid properties, the deduction order will be based on the first-in, first-out method (deducted in the order in which it was acquired). However, some game services may apply a different method depending on the circumstances, and in this case, this will be announced through the homepage, the game service screen, or the official community. ④ In the case of game services provided through mobile devices, etc., paid content such as items purchased by members can only be used on the device from which they were downloaded or installed. However, if the device can be changed and used by sharing an account due to the characteristics of open markets and application stores, etc., the policy of the relevant store will apply. If you change your device, change your number, or use international roaming, you may not be able to use all or part of the functions of paid content such as items, and in this case, the company will not be held liable in any way.
Article 25 (Service Use Restrictions and Contract Termination Measures)
① If a member falls under any of the following items, the company may notify the member through the method of Article 33, Paragraph 1 or other valid means and take appropriate measures, such as suspending or restricting the member's use of the service until the cause is resolved in accordance with the operating policy for each game service. However, for matters not stipulated in the operating policy for each game service, appropriate measures may be taken in accordance with these Terms and Conditions after giving a prior warning. 1. If some of the personal information entered at the time of application for use is false or if another person's personal information is stolen 2. If an act that causes discomfort to another person is committed on the company's website and game service, etc. 3. If the smooth progress and operation of game services, etc. are disrupted 4. If a program not permitted by the company is used or distributed, a bug in the system is exploited, hacking is performed, or other acts are committed to damage the system 5. If unauthorized use by a third party occurs due to the leak of the account and password 6. If the use of the account is suspended or restricted by these Terms and Conditions or other terms of the company 7. If any of the provisions of Article 11, Paragraph 1, except for Items 1, 3, 7, 10, 16, 17, and 22 of these Terms and Conditions is violated ② If a member falls under any of the following items, the company may notify the member and terminate the user agreement through the method of Article 33, Paragraph 1 or other valid means. 1. If all of the personal information entered at the time of application for use is false or if another person's personal information is stolen 2. If another person's payment information, etc. is stolen or a transaction is made through fraudulent acts 3. If Lumia Games Cash is sold, transferred, or induced to be sold 4. If a program not permitted by the company is used, a bug in the system is exploited, hacking is performed, or the system is otherwise damaged 5. If the acts described in Article 11, Paragraph 1, Subparagraphs 1, 3, 7, 10, 16, 17, and 22 of these Terms and Conditions are committed 6. If the act corresponding to Paragraph 1 of this Article is continuously committed and the use of the service is suspended or restricted by the company more than twice ③ If the use of game services, etc. is restricted or the use agreement is terminated due to a member's violation of current laws or each subparagraph of Paragraph 2 of this Article, the refund of items, content, and Lumia Games Cash may be restricted. ④ The company may terminate the service agreement for members who repeatedly commit acts that violate Articles 1 and 2 of this Article and current laws and regulations and may renew the service agreement with the same personal information or in the same region (including the same IP band). ) may restrict re-registration. ⑤ In the case of a member who has linked his/her account to a device on another platform, if the linked account is subject to usage restrictions, use of the linked account on a device on another platform will be restricted. ⑥ In order to prevent the member's account from being used for improper purposes and to provide smoother game services, etc., the company may classify the account as a dormant account and delete the account information if all of the following requirements are met. 1. Account of a member who has no access record for a certain period of time specified in the operating policy for each game service 2. If there are no Lumia Games cash or paid items with remaining usage period, etc. purchased for a fee ⑦ If the company receives a report of the occurrence of an act specified in Paragraphs 1 and 2 of this Article or if it is reasonably suspected, the company may temporarily suspend the member's account until the investigation is completed. After the investigation is completed, the company will extend the usage period of the game service, etc. to the member who uses the paid game service, etc. (members who use paid items, etc.) for the same period of suspension. However, this does not apply if the member is found to be an illegal actor due to the reasons in each subparagraph of Paragraph 1. ⑧ Members may file an objection to the restrictions under this Article in accordance with the procedures set by the Company. ⑨ In the event that the game service, etc. usage agreement between the member and the Company is terminated, the Company may delete all relevant account information in order to maintain a better service environment, etc., except in cases stipulated by relevant laws. Members must separately back up any information that needs to be kept before the termination of the game service, etc. usage agreement, and the Company shall not be liable for the deletion of the member's account information after the termination of the usage agreement.
<Chapter 6 Withdrawal of subscription, termination/cancellation of contract>
Article 26 (Payment)
① Payment for the use of game services, etc. may be made through a method determined in advance by the Company. ② Members who have applied to use paid game services must faithfully pay the fee according to the method determined by the Company. ③ In the case of using payment services provided by an external platform, the imposition and payment of the purchase price for the content shall in principle follow the policies or methods determined by the platform operator, etc. The limit for each payment method may be adjusted according to the policy set by the company or platform operator or the government policy. ④ In the case of payment in foreign currency for content purchases made through game services, etc. provided through payment services provided by external platforms, etc., the actual billing amount may differ from the price displayed on the platform, etc. due to exchange rates, fees, etc., and the company shall not be liable for this unless there is gross negligence on the part of the company.
Article 27 (Cancellation of subscription, etc.)
① Members who have entered into a contract with the company for the purchase of paid content, etc. may cancel their subscription within 7 days after purchase without incurring any additional fees. ② Members may not cancel their subscription pursuant to Paragraph 1 against the will of the company in the following cases: 1. If paid content, such as an item, is lost or damaged due to a reason attributable to the member 2. If the member uses or partially consumes paid content, such as an item, as specified in the following items A. Paid content that is used or applied immediately upon purchase B. Paid content that provides additional benefits or paid content sold in bundles, where additional benefits are used or partially used
3. In the case of an act of opening paid content that can be viewed as use or where the utility is determined upon opening 3. In the case of commencement of provision of paid content ③ For items, etc. for which withdrawal of subscription, etc. is not possible according to the provisions of subparagraph 2 or 3 of paragraph 2, the company shall take measures to ensure that the exercise of the right to withdrawal of subscription, etc. is not hindered by clearly stating the fact in a place where members can easily see it or providing trial products. ④ Notwithstanding the provisions of subparagraphs 1 through 3, if the content of paid content, etc. is different from the displayed/advertised content or is implemented differently from the contents of the purchase contract, the member may withdraw the subscription within 3 months from the date of purchase contract or the date on which the paid content becomes available, or 30 days from the date on which the member learned or could have learned of the fact, whichever comes first. ⑤ If a member using the payment service provided by the platform cancels a subscription to paid content, the company may check the purchase history through the platform operator and provide the platform operator with the information necessary to support the cancellation of subscription. In addition, the company may contact the member through the information provided by the member to confirm the member's legitimate reason for cancellation and may request additional evidence.
Article 28 (Contract Cancellation Rights of Legal Representatives of Minors)
① If a minor or other person with limited capacity makes a payment without the consent of the legal representative, the person himself or his legal representative may cancel the payment. ② If the payment for the purchase of paid content by a person with limited capacity is within the scope of the disposal permitted by the legal representative, or if there is fraud by the person with limited capacity, cancellation may be restricted. ③ Whether a party to a paid content purchase contract is a person with limited capacity is determined based on the platform where the payment was made, the payment executor information, the name of the payment method, etc. In addition, the company may request the member to submit documents proving that he or she is a person with limited capacity and a legal representative, etc., in order to verify whether the cancellation is legitimate.
Article 29 (Withdrawal of Membership)
① Members may withdraw their membership. If a member requests withdrawal of membership, the company may verify the identity of the member, and if the member is confirmed to be the same, the company will take action in accordance with the member's request. The company's personal information processing policy will apply to the handling of personal information upon withdrawal of membership. ② If a member wishes to withdraw his or her membership, he or she may do so through the withdrawal procedure at the customer center or on the website. ③ Once withdrawal of membership is complete, membership registration may not be possible for 1 month after withdrawal.
<Chapter 7 Compensation for Damages and Indemnification Clauses, etc.>
Article 30 (Compensation for Damages)
① If the company or member violates these Terms and Conditions and causes damage to the other party, he or she shall be responsible for compensating for the damage. However, this does not apply in cases where there is no intent or negligence. ② If paid content purchased by a member from the company is lost due to the company's fault, the company will restore it to its state before the loss, and if restoration is impossible or difficult, it will be re-provided with paid content of similar value. However, if it is impossible or difficult to provide paid content of similar value, the company must refund the member's payment for the paid content. ③ If a member violates these terms and causes damage to the company, the member is responsible for compensating the company for the damage.
Article 31 (Company's Exemption)
① If the company cannot provide the service due to war, incident, natural disaster, emergency, technical defect that cannot be resolved with current technology, or other force majeure, the company is exempt from liability. ② The company is exempt from liability for the suspension, interruption of use, and contract termination of game services due to the member's fault. ③ If the telecommunications service provider suspends or fails to provide telecommunications services normally, causing damage to the member, or if the member cannot use all or part of the content due to changes in the mobile device itself, number, or operating system (OS) version, overseas roaming, or changes in telecommunications company, the company shall not be liable for this. However, this shall not apply if it is due to the company’s intent or gross negligence. ④ If the provision of game services, etc. is suspended or interrupted due to unavoidable reasons such as maintenance, replacement, regular inspection, or construction of equipment for the purpose of providing more complete game services, etc. that have been announced in advance, the company shall be exempt from liability unless there is intent or gross negligence on the part of the company. ⑤ The company shall be exempt from liability for any problems arising from the environment of the member’s PC or mobile device, etc., or problems arising from the network service environment that is not due to the company’s intent or gross negligence. ⑥ The company shall be exempt from liability for the reliability, accuracy, etc. of information, data, and facts posted or transmitted by members or third parties within the game service, etc. or on the website, unless there is intent or gross negligence on the part of the company. ⑦ The company has no obligation to intervene in disputes that arise between members or between members and third parties through game services, etc., and is not responsible for compensating for any damages resulting therefrom. ⑧ In the case of free game services provided by the company, etc., or if a member arbitrarily deletes content or account information provided by the company, the company is not responsible for this. However, this does not apply in cases of the company's intentional or gross negligence. ⑨ Some of the game services provided by the company may be provided through other operators, and the company is not responsible for damages resulting from game services provided by other operators unless there is intentional or gross negligence. ⑩ The company is not responsible for members' failure to obtain or loss of expected results such as characters, experience points, or items through the use of game services, etc., and the company is exempt from liability for damages resulting from the selection or use of game services, etc., unless there is intentional or gross negligence on the part of the company. ⑪ In the event of damages caused by errors in the member's PC or mobile device, or by incorrect or missing personal information and email address, the company is exempt from liability unless there is intent or gross negligence. ⑫ The company may limit the use time of game services, etc. for members in accordance with relevant laws, government policies, etc., and the company is exempt from liability for losses arising from such restrictions. ⑬ The company is not responsible for damages in the use of game services, etc. or unauthorized payments by third parties due to the member's negligence in managing passwords or authentication methods or failure to take sufficient care to prevent theft, forgery, or alteration. However, this does not apply in the event of intent or gross negligence on the part of the company. ⑭ Guest accounts held by members may be deleted due to external factors unrelated to the company's services, such as platform device and network service errors. In this case, the company Unless there is intent or gross negligence, there is no responsibility for recovery or compensation.
Article 32 (Objection Procedure)
① Members may file objections regarding problems that arise while using game services, etc. provided by the company or regarding these terms and conditions through the customer center provided by the company. ② If the company determines that the customer's objection under Paragraph 1 is justified, it will take corresponding measures.
Article 33 (Notice to Members)
① When the company notifies members, it may do so via the member's e-mail address, electronic memo, in-game service message, text message (LMS/SMS), etc. ② When the company notifies all members, it may substitute the notice under Paragraph 1 by posting it within the game service for more than 7 days or by presenting a pop-up screen, etc.
Article 34 (Jurisdiction and Governing Law)
① In the event of a disagreement or dispute between the company and members regarding the use of game services, etc. provided by the company, it must be resolved amicably through agreement between the two parties. ② If the dispute in Paragraph 1 is not resolved amicably and a lawsuit is filed, the court with jurisdiction shall be the court that follows the procedures set forth in the relevant laws and regulations. ③ These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Korea.
Supplementary Provisions 1. These Terms and Conditions shall apply from March 22, 2024. | 
